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Certain words and phrases used in these Terms have specific meanings. For clarity, please refer to the “Alpha Resort Dictionary” at the end of this document for definitions of key terms.
By completing a booking with Alpha Resort Hotel Lira, you acknowledge that you have read, understood, and agreed to be bound by these Terms and any additional conditions provided during the booking process.
If any part of these Terms is translated into another language, the English version shall prevail in the event of any inconsistency or dispute. You may select your preferred language on our website at any time.
We take every reasonable measure to ensure the accuracy, reliability, and functionality of our online booking platform. However, certain information, including rates, descriptions, and availability, is provided to us by external service providers or partners.
While we strive to keep all details up to date, Alpha Resort Hotel Lira cannot guarantee that all information is always complete or free from error. Should any discrepancies arise, we will correct them promptly once notified.
We display available offers in the language we believe most suitable for you, but you may switch to another language at your convenience.
When you confirm a booking, you agree to pay the full cost of your stay or travel experience, including all applicable taxes, fees, and surcharges.
All prices displayed are accurate at the time of booking. In some cases, amounts may be rounded to the nearest whole number for ease of display; however, your final payment will be based on the original, unrounded price. The difference, if any, will be minimal.
By completing a transaction, you authorize Alpha Resort Hotel Lira to process payment through the method you select and to issue any applicable confirmations or receipts electronically.
You may cancel or modify your booking in accordance with the cancellation policy provided at the time of reservation. The amount refundable, if any, depends on the timing of the cancellation and the type of booking.
Standard Cancellation: Refunds may be issued if the cancellation is made within the time frame specified in your booking confirmation.
Non-Refundable Bookings: Certain offers may be non-refundable. In such cases, full payment is required and no refund will be provided for cancellations.
Partial Refunds: For cancellations that are eligible for a partial refund, the applicable fees or penalties will be deducted before the refund is issued.
Refunds, when applicable, will be processed via the original payment method and may take several business days to appear in your account.
Guests are expected to:
Provide accurate personal and payment information at the time of booking.
Comply with all hotel rules, local laws, and regulations during their stay.
Treat hotel property, staff, and other guests with respect.
Report any issues or concerns promptly to hotel management to ensure they can be resolved efficiently.
Failure to meet these responsibilities may result in additional charges, denial of service, or legal action, where applicable.
While Alpha Resort Hotel Lira takes reasonable care to provide accurate information and a high-quality guest experience, we cannot accept liability for:
Errors or omissions on our website or booking platform.
Interruptions, delays, or issues outside our control (including natural events, travel disruptions, or service provider failures).
Loss, damage, or injury during your stay, except where required by law.
Our liability is limited to the maximum extent permitted by applicable law. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, or for any other liability that cannot legally be excluded.
We may update these Terms from time to time to reflect changes in the law, our services, or business practices. The most current version will always be posted on our website. By continuing to use our platform or complete bookings, you agree to be bound by the latest version of the Terms.
